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Deliver and Accept Feedback Effectively

with Kristen Hadeed

About This Class

Want to make a change in your workplace and grow together? Well, we want to help! This class is great for teams looking to make sustainable improvements to communication methods and systems.

We’ve all been there. We know we need to have a conversation with a colleague about their performance or behavior, and we do everything in our power to avoid it. Giving and receiving feedback is like a muscle we need to train. We’ve all had a situation where a feedback conversation turns into a defensive one where one or both parties end up shutting down. Feedback conversations are hard, and yet, they’re often the most rewarding and important conversations we can have to help each other grow.

Together we will:

  • Give and receive feedback effectively, so that you can hold people accountable while still showing them care and support
  • Explore strategies for initiating, having, and following up on difficult conversations—whether virtual or in person
  • Confront the issues you’ve been avoiding by reframing the conversations you dread as opportunities to foster connection and trust

Kristen Hadeed believes that authentic, human leadership can change the world. At 19, with hardly any leadership experience, Kristen started a cleaning business called Student Maid. She never expected it to be her career; it was simply a way to earn money while she was in college. But before she graduated, her company received a contract to clean hundreds of apartments, and it changed her path forever.

Kristen hired 60 people to help her and, within days, 75% of the team had quit. That’s when Kristen’s obsession with learning how to be a leader began. Over the next 14 years, Kristen learned a lot by screwing up. But most importantly, she learned how to lead from her heart. Doing so helped her take Student Maid from a small cleaning company to a business known globally for its culture of belonging, its focus on people, and its purpose of building leaders.

Today, Kristen spends her time helping leaders, teams, and organizations around the world embrace their humanity. She’s worked with just about every industry with one purpose behind it all: to build a better world through courageous, compassionate leadership.

Kristen’s work has been featured in news outlets including PBS, FOX, Inc., NBC, TIME, and Forbes. Kristen’s book, Permission To Screw Up, has sold more than 37,000 copies worldwide. Her first TED Talk has more than three million views on YouTube.

More Info

Ratings

4.5/5
4.5/5

748 student ratings

5 star
4 star
3 star
2 star
1 star

You May Also Like

Deliver and Accept Feedback Effectively

with Kristen Hadeed

About This Class

Want to make a change in your workplace and grow together? Well, we want to help! This class is great for teams looking to make sustainable improvements to communication methods and systems.

We’ve all been there. We know we need to have a conversation with a colleague about their performance or behavior, and we do everything in our power to avoid it. Giving and receiving feedback is like a muscle we need to train. We’ve all had a situation where a feedback conversation turns into a defensive one where one or both parties end up shutting down. Feedback conversations are hard, and yet, they’re often the most rewarding and important conversations we can have to help each other grow.

Together we will: 

  • Give and receive feedback effectively, so that you can hold people accountable while still showing them care and support
  • Explore strategies for initiating, having, and following up on difficult conversations—whether virtual or in-person
  • Confront the issues you’ve been avoiding by reframing the conversations you dread as opportunities to foster connection and trust

Kristen Hadeed believes that authentic, human leadership can change the world. At 19, with hardly any leadership experience, Kristen started a cleaning business called Student Maid. She never expected it to be her career; it was simply a way to earn money while she was in college. But before she graduated, her company received a contract to clean hundreds of apartments, and it changed her path forever.

Kristen hired 60 people to help her and, within days, 75% of the team had quit. That’s when Kristen’s obsession with learning how to be a leader began. Over the next 14 years, Kristen learned a lot by screwing up. But most importantly, she learned how to lead from her heart. Doing so helped her take Student Maid from a small cleaning company to a business known globally for its culture of belonging, its focus on people, and its purpose of building leaders.

Today, Kristen spends her time helping leaders, teams, and organizations around the world embrace their humanity. She’s worked with just about every industry with one purpose behind it all: to build a better world through courageous, compassionate leadership.

Kristen’s work has been featured in news outlets including PBS, FOX, Inc., NBC, TIME, and Forbes. Kristen’s book, Permission To Screw Up, has sold more than 37,000 copies worldwide. Her first TED Talk has more than three million views on YouTube.

More Info

Ratings

4.5/5
4.5/5

748 student ratings

5 star
4 star
3 star
2 star
1 star

FAQs

Pretty great actually—thanks so much for asking! We hope you’re having a great day as well.

All class times are listed in US Eastern Standard Time. We are working to add more time slots that are time-zone friendly globally.

While we wish we could clone Simon, science just isn’t quite there yet. That is why we’ve trained our Optimist Instructors to teach our classes. However, our two on-demand courses are taught by Simon – check out Find Your WHY and The Art of Presenting!

We are always looking to add more class options to accommodate our global audience. We hope to have some great options for you soon. In the meantime, Simon’s books have been translated into multiple languages and can be ordered online.

We totally understand that schedules can change at the last minute. An unedited recording is available for 48 hours after class ends for all classes except for our WHY series.

When it’s time to go to class you can log in here and click on your class under “my live online classes’’. You should receive reminders from us the day before class and again two hours before, so keep an eye out for those emails. We can’t wait to have you join us for class!

We’re glad you asked! Our 60- and 90-minute classes offer: more detail, more connection with your fellow attendees, more activities, and more interaction with our instructors. The 25-minute classes are more lecture-style. They feature more information-per-minute, but the shorter timeframe also means fewer opportunities for active participation.

We know you’re busy and, if you can’t easily spare 60 minutes, we don’t want to deprive you of an opportunity to grow!

Yes! Buy any three of our 25-minute classes in one purchase and you’ll get the third class for half-price. This means that if you purchase a bundle of three 25-minute classes, it will cost $100 instead of the full $120. The $20 discount will be applied to your cart automatically during checkout. If you buy three 25-minute classes in separate transactions, you’ll pay the full price for all classes. 

Yes, we have team options! We love that you are looking to take care of those around you. Your team can join a public class, and you’ll receive a team discount at checkout when you register 10+ team members.  

If you want a private class just for your team, on a date and time that works for you, then visit our private class page and our team will be excited to help you. 

 Our team is more than happy to assist you; just contact us here and we’ll get back to you ASAP.

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Live Class

Deliver and Accept Feedback

Discover how to initiate and follow up on difficult conversations—whether virtual or in person.

Get Tickets $85.00 121 tickets left

Curiosity is essential
                   for progress.

We fully agree, so we like to reward curiosity.
Use code GETCURIOUS for 20% off your next purchase.

A spark is something quite small and, by itself, not very powerful. But a spark has the ability to ignite. An idea is like a spark; alone it is just a set of words, but it too can ignite. A great idea can inspire others to dream bigger. Let us all work together to ignite something greater than ourselves.

Let us all be a Spark of Optimism.