With author and entrepreneur, Kristen Hadeed

Want to make a change in your workplace and grow together? Well, we want to help! This course is great for teams looking to make sustainable improvements to communication methods and systems.

What is Deliver & Accept Feedback Effectively?

We’ve all been there. We know we need to have a conversation with a colleague about their performance or behavior, and we do everything in our power to avoid it. Giving and receiving feedback is like a muscle we need to train. We’ve all had a situation where a feedback conversation turns into a defensive one where one or both parties end up shutting down. Feedback conversations are hard, and yet, they’re often the most rewarding and important conversations we can have to help each other grow.

In this interactive session, you will learn to:

  • Give and receive feedback effectively so that you can hold people accountable while still showing them care and support.
  • Explore strategies for initiating, having, and following up on difficult conversations—whether virtual or in-person.
  • Confront the issues you’ve been avoiding by reframing the conversations you dread as opportunities to foster connection and trust.


Author of “Permission to Screw Up,” Kristen imagines a world in which all organizations have cultures that empower people to climb toward the best version of themselves every day. As CEO/Founder of Student Maid, she has fostered a unique perspective on leadership, organizational culture, and bridging the generational gap. In addition to leading her own company, Kristen helps organizations around the world make a lasting, meaningful impact on people by creating environments in which they thrive





Before you go:

  • Please keep in mind all of our classes are scheduled in US Eastern Standard Time
  • This class will be hosted on Zoom and your individual link will be emailed to you after you register.
  • Missed a bit? Don’t worry – an unedited recording of the class will be made available for 48 hours so you can rewatch in your own time.
  • Due to limited seating in each class, all ticket purchases are final.
  • To improve our accessibility, we’re using Zoom’s New Live Transcription/Close Captioning service to offer live audio accessibility to our classes.

Curiosity is essential
                   for progress.

We fully agree, so we like to reward curiosity.
Use code GETCURIOUS for 20% off your next purchase.

A spark is something quite small and, by itself, not very powerful. But a spark has the ability to ignite. An idea is like a spark; alone it is just a set of words, but it too can ignite. A great idea can inspire others to dream bigger. Let us all work together to ignite something greater than ourselves.

Let us all be a Spark of Optimism.