It’s always nice when scientific research supports what we already know to be true: Being a human being actually matters—even in the age of AI.
A new study just published in the academic journal Technological Forecasting and Social Change examines the job skills most impacted by the AI technology ChatGPT. The research identifies 185 skills influenced by ChatGPT, emphasizing the importance of Human Skills in the AI age. It also highlights four essential skills necessary for effectively working with ChatGPT, offering a roadmap for professionals to adapt and thrive.
Key Job Skills Most Affected by ChatGPT
The study analyzed more than 616,000 tweets about ChatGPT and cross-referenced this data with job information from ESCO, the EU’s database on skills, competences, and occupations. The findings reveal that ChatGPT most significantly impacts the following areas:
- Script programming
- Responding to inquiries
- Writing storylines and songs
- Rewriting articles
- Editing scripts
- Creating digital content
- Providing information
- Problem-solving
- Assisting with homework
Nothing super surprising here, but these results show that ChatGPT is overwhelmingly used for tasks involving computer programming and various forms of writing. Now, contrary to concerns about AI replacing jobs in these fields, the study suggests otherwise—that these roles can simply enhance their productivity by leveraging AI for routine tasks while focusing more on the more creative, human-focused aspects.
The Essential Human Skills in the AI Era
The study notes the enduring value of Human Skills, which are critical for success in a technology-driven world. These include:
- Communication, collaboration, and creativity
- Working with computers
- Assisting and caring
- Social and communication skills
- Self-management
- Critical thinking
Put simply, these skills highlight the necessity for human interaction and emotional intelligence, regardless of technological advancements.
The Four Crucial Skills for Using ChatGPT Effectively
Most interestingly, to maximize the benefits of ChatGPT, the study urges everyone who works directly with the technology to develop the following capabilities:
- Artfully Defining Task Goals: The ability to set clear, specific, and achievable objectives for tasks or projects.
- Using Effective Prompt Language: The skill to communicate clearly and unambiguously with AI models.
- Understanding Generative AI Principles: Knowledge of the fundamental concepts of generative AI to fully leverage its capabilities and understand its limitations.
- Conducting Performance Measurement: The capability to assess the effectiveness of AI models using relevant metrics and benchmarks.
According to the study, these skills are essential for anyone looking to integrate ChatGPT into their work effectively, ensuring that they not only keep pace with technological changes but also use them to their advantage.Â
While ChatGPT and similar technologies are transforming the landscape of many professions, it’s simply a fact that the human element remains irreplaceable. By developing both technical and Human Skills, professionals can ensure they remain invaluable in the workforce of the future.
