How to Be The Leader People Actually Trust


With Simon Sinek, Zach Mercurio
Good news: To be a great leader, you don’t need innate charisma, a larger-than-life personality, or to channel your inner Steve Jobs. According to renowned leadership expert Zach Mercurio, Ph.D., the most effective leaders have mastered a set of simple, teachable psychological skills that energize and inspire others to contribute. In this course, you’ll learn how to make others feel seen, heard, valued, and motivated to take action. You’ll unlock a psychological toolkit to master the art of micro-interactions, implement effective delegation strategies, cultivate a sense of significance, and more.
Explore the Course
1The Foundation of Great Leadership ▾
This module breaks down the how every great leader starts by valuing relationships.
- Leadership is RelationshipsVideo
- Reflection: Leadership is RelationshipsReflection
- Feeling SignificantVideo
- Reflection: Feeling SignificantReflection
- Feeling InsignificantVideo
- Reflection: Feeling InsignificantReflection
- Activity: Skill SpottingVideo
- Practice Your Skill SpottingReflection
- Simon Says: Learning LeadershipVideo
- Reflection: Learning LeadershipReflection
- In Their Own Words: Feelings of MatteringVideo
2Noticing: How to Truly See and Hear People ▾
This module breaks down the ways a leader can effectively listen to their team with attention and care.
- Knowing vs. NoticingVideo
- The Three Ingredients of MatteringReading
- Reflection: Knowing Vs NoticingReflection
- How to See a PersonVideo
- Reflection: How to See A PersonReflection
- Observe, Note, and ShareVideo
- Reflection: Observe, Note, and ShareReflection
- Simon Says: Noticing and NotingVideo
- Reflection: Noticing and NotingReflection
- Energy Check-InsVideo
- Reflection: Energy Check InsReflection
- How to Make People Feel HeardVideo
- Reflection: How to Make People Feel HeardReflection
- Giving VoiceVideo
- Reflection: Giving VoiceReflection
- Simon Says: Genuine CuriosityVideo
- Reflection: Genuine CuriosityReflection
- Activity: Schedule Your Good IntentionsVideo
- Practice Scheduling Your Good IntentionsReflection
3Affirming: How To Show People They're Significant ▾
This module breaks down the value of showing others that they are valued.
- The Power of AffirmationVideo
- Reflection: The Power of AffirmationReflection
- Collect and Tell Stories of SignificanceVideo
- Reflection: Stories of SignificanceReflection
- Simon Says: Make Stories Personal Video
- Reflection: Make Stories PersonalReflection
- Make “It” Matter: Using Meaningful DelegationVideo
- Reflection: Using Meaningful DelegationReflection
- Simon Says: Wise FeedbackVideo
- Reflection: Wise Feedback Reflection
- Meaningful FeedbackVideo
- Reflection: Meaningful FeedbackReflection
- Activity: Affirmation Action PlanVideo
- Practice Making an Affirmation Action PlanReflection
- In Their Own Words: Actions of MatteringVideo
4Needing: How To Show People They're Needed ▾
This module breaks down the power of feeling needed at work.
- Simon Says: True Purpose and True ValueVideo
- Reflection: True Purpose and True Value Reflection
- The Power of Feeling NeededVideo
- Reflection: The Power of Feeling Needed Reflection
- Simon Says: The Craft of LeadershipVideo
- Reflection: The Craft of Leadership Reflection
- Activity: Mattering AssessmentVideo
- Practice Taking the Mattering AssessmentResource
- Activity: The Mattering AuditVideo
- Practice Doing the Mattering AuditResource
- Scan Your Environment Video
- Reflection: Scan Your EnvironmentReflection
- Simon Says: To Lead Is To LoveVideo
- Reflection: To Lead Is To Love Reflection
- Believe You MatterVideo
- Reflection: Believe You Matter Reflection
- Simon Says: BalanceVideo
- Reflection: Balance Reflection
- Thank YouVideo
Meet Your Instructors

Simon Sinek
Eternal Optimist
Described as “a visionary thinker with a rare intellect,” Simon has devoted his professional life to help advance a vision of the world that does not yet exist; a world in which the vast majority of people wake up every single morning inspired, feel safe wherever they are, and end the day fulfilled by the work they do.
A trained ethnographer, Simon is fascinated by the people and organizations that make the greatest and longest-lasting impact. Over the years, he has discovered some remarkable patterns about how they think, act, and communicate, and also the environments in which people operate at their natural best.
Simon may be best known for his TED Talk on the concept of WHY, which has been viewed over 60 million times, and his video on millennials in the workplace—which reached 80 million views in its first week and has gone on to be seen hundreds of millions of times.

Zach Mercurio
Ph.D.
Zach Mercurio, Ph.D. helps leaders enable the daily experience of purpose, meaningfulness, and mattering. He is a researcher and Honorary Fellow of Psychology in the Center for Meaning and Purpose at Colorado State University and author of The Invisible Leader: Transform Your Life, Work, and Organization with the Power of Authentic Purpose.
Featured Reviews
for How to Be The Leader People Actually Trust
“I love the examples that were provided in this course, they helped me to understand I am important as a leader and how to make others around me feel as they are important and matter as well!”
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