With Founder and CEO of Zukin Leadership, Lori Zukin

Want to make a change in your workplace and grow together? Well, we want to help! This course is great for teams looking to eliminate confusion and boost productivity with new communication skills.

What is Clear Communication: How to Ask for What You Need?

This class will help you develop clear communication strategies for asking for what you need. We will give you the vocabulary to better understand the various types of requests and how they are best relayed to colleagues. For example, upgrading “soft asks”, which can create confusion and end up with a missed deadline, to clear and actionable requests. Beyond language coaching, you will learn a practical framework for holding yourself and others accountable for improving performance at the individual and team level. In addition, you’ll receive a tool for handling breakdowns in accountability. Following the session, you will be equipped to transform your teams’ conversations—to help you do your job, and do it well. 

In this class you will:

  • Understand and unlock the tools to ask for what you need
  • Be able to recognize the difference between a “soft ask” and a “clear request” and between a “hedge” and a “clear agreement.”
  • Learn how to transform your communication for greater effectiveness and satisfaction
  • Gain the tools for dealing with breakdowns in accountability
  • Engage in valuable conversations around communication, accountability and productivity

Lori Zukin, Ph.D., is founder and CEO of Zukin Leadership. As an executive and team
coach and consultant, Lori empowers her clients to ‘do what they love, and love what
they do.’ She supports clients across a broad range of sectors from the NFL to Under
Armour and Baker Tilly to Slalom Consulting. A faculty member at Georgetown and
Stanford’s continuing ed programs, she draws on her days as an executive—leading a
team, building the business, and developing others—to relate to leader’s needs and
support breakthrough moments.

Before you go

  • Please keep in mind all of our classes are scheduled in US Eastern Standard Time
  • This class will be hosted on Zoom and include breakout rooms where you will be interacting with other participants.
  • Your individual link will be emailed to you after you register.
  • Missed a bit? Don’t worry – an unedited recording of the class will be made available for 48 hours so you can rewatch in your own time.
  • Due to limited seating in each class, all ticket purchases are final.
  • To improve our accessibility, we’re using Zoom’s New Live Transcription/Close Captioning service to offer live audio accessibility to our classes.

Curiosity is essential
                   for progress.

We fully agree, so we like to reward curiosity.
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A spark is something quite small and, by itself, not very powerful. But a spark has the ability to ignite. An idea is like a spark; alone it is just a set of words, but it too can ignite. A great idea can inspire others to dream bigger. Let us all work together to ignite something greater than ourselves.

Let us all be a Spark of Optimism.