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For teams larger than 10, reach out for tailored options
In this course, Guidara will empower your team to become masters of effective communication, embrace mistakes as a stepping stone to success, and cultivate a resilient, growth-oriented mindset. You’ll gain invaluable tools to excel in the face of adversity, boost team morale, and thrive in a dynamic and collaborative environment. Get ready to unlock your team’s full potential and achieve success together.
Collaborate with your team to create experiences so memorable for your clients, that they will want to tell everyone they know about it.
Will Guidara dares your team to answer this simple question - the same question he asked when he set out to become the number one restaurant in the world.
Cultivate a robust organizational culture that fosters collaboration, innovation, and a sense of purpose.
In every organization, the balance between power and authority is askew. Identify how askew it may be in yours, and identify creative solutions to solve it.
Foster an environment where active listening and open communication are valued.
The two secret ingredients for success! Will Guidara teaches his six rules of criticism to set your team up for success with effective communication.
Explore how Will Guidara's team at Eleven Madison Park harnessed inspiration from unusual sources to drive innovation.
Define and communicate a clear sense of purpose to guide your team's actions and decisions.
From developing ownership programs to creating new leaders, collaboration is the key to success.
Build a toolkit to regularly provide surprise and delight to your customers.
Delve into the art of personalized service, understanding the power of treating every customer as a unique individual.
Integrate hospitality into the core practices of your organization to foster a customer-centric mindset.
Will Guidara is the author of the National Bestseller Unreasonable Hospitality, which chronicles the lessons in service and leadership he has learned over the course of his career in restaurants.
He is the former co-owner of Eleven Madison Park, which under his leadership received four stars from the New York Times, three Michelin stars, and in 2017 was named #1 on the list of the World’s 50 Best Restaurants. He is the host of the Welcome Conference, an annual hospitality symposium that brings together like minded people to share ideas, inspire one another, and connect to form community.
A graduate of the hospitality school at Cornell University, he has coauthored four cookbooks, was named one of Crain’s New York Business’s 40 Under 40, and is the recipient of WSJ Magazine’s Innovator Award.
Select number of participants:
For teams larger than 10, reach out for tailored options
Select number of participants:
For teams larger than 10, reach out for tailored options
We fully agree, so we like to reward curiosity.
Use code GETCURIOUS for 20% off your next purchase.
A spark is something quite small and, by itself, not very powerful. But a spark has the ability to ignite. An idea is like a spark; alone it is just a set of words, but it too can ignite. A great idea can inspire others to dream bigger. Let us all work together to ignite something greater than ourselves.
Let us all be a Spark of Optimism.
